Shipping Policy
Shipping & Returns Policy
Last updated: September 1, 2026
Shipping Policy
Domestic Shipping (United States)
We offer the following shipping options for all U.S. orders:
- Standard Shipping — $8.00 | Estimated delivery: 5–8 business days
- Express Shipping — $15.00 | Estimated delivery: 2–3 business days
- Free Standard Shipping — Available on qualifying orders | Estimated delivery: 5–8 business days
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order has shipped.
International Shipping
We ship worldwide via our international shipping partner. International orders qualify for Free Shipping with an estimated delivery time of 10–21 business days, depending on your location and local customs processing.
Please note: International customers are responsible for any customs duties, import taxes, or fees charged by their country.
Returns & Exchanges Policy
Return Window
We accept returns within 30 days of the delivery date. Items must be unused, in original condition, and in original packaging.
Eligible Items
- Unused and unopened health and wellness products
- Items in their original packaging with tags intact
- Products that arrive damaged or defective
Non-Returnable Items
- Items that have been opened or used
- Clearance or final-sale items
- Gift cards
How to Initiate a Return
- Email us at support@healthhubgoods.store with your order number and reason for return.
- We will respond within 1–2 business days with return instructions and a return address.
- Ship the item back using a trackable shipping method. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds
Once we receive and inspect your return, we will process your refund within 5–7 business days. Refunds are issued to the original payment method. Please allow additional time for your bank or card provider to post the refund.
Damaged or Defective Items
If your item arrived damaged or defective, please contact us within 7 days of delivery with photos of the damage at support@healthhubgoods.store. We will arrange a replacement or full refund at no cost to you.
Contact Us
Have questions about your order or our policies? We're here to help.
📧 Email: support@healthhubgoods.store
🕐 Response time: Within 1–2 business days